Shipping policy

Shipping Information - We endeavour to keep the most popular items in stock for immediate dispatch and it is our aim to deliver your items as quickly as possible.

Please allow 1-2 business days for delivery within the Republic of Ireland.

 

Processing Time:

Orders are typically processed within 24 hours or 1 business day (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

 

Payments: 

You can select your preferred payment method at checkout. We currently accept two methods of payment:

1. Pay at the checkout using our accepted payment methods.
2. For customers whom have a billing account set up with us. If you select this payment method and you don't have a billing account set up, we will cancel your order.

 

Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout - We offer €7.95 flat rate shipping within the Republic of Ireland. Our aim is to deliver within 1-2 working days.

However, like most distributors of premium workwear brands like Steel Blue, Blaklader, Snickers, Helly Hansen, FE Engel, Mascot, Elten & many more, some items are imported directly from the brands' central distribution centres across Europe. 

Therefore, we will aim to deliver items that are not currently in stock in our warehouse, within 7-10 business days of receiving your order. 

 

Shipment Confirmation & Order Tracking: 

• When your order has shipped, you will receive an email notification from us.
• DPD offer a 48 hour delivery service, so you can expect your order within 2 days.

International Shipping: 

• Kustom Workwear ships consignments anywhere in the world.
• Please contact us for special shipping rates on +353 (0) 51 358700 Extension 2. or email orders@kustomworkwear.ie  
• Brexit Disruption - We are still experiencing delays on some products from our UK suppliers. We apologise for any delays you may experience with your order. 

 

Customs, Duties, and Taxes:

• All shipping rates are to cover the cost of shipping the goods to the customer and DO NOT INCLUDE ANY CUSTOMS OR IMPORT DUTIES that may be due in the customer's delivery country.
• International taxes might be applied depending on your country's taxes policy.

• Customs duty is calculated as a percentage of the customs value of the goods:
• The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

 

The customs value is made up of:

1. The price paid for the goods,
2. The insurance cost,
3. The shipping cost.

 

We offer €7.95 flat rate shipping within the Republic of Ireland.